Terms & Conditions

Last updated: 01-01-2026

Welcome to JP Health Care Service. These Terms & Conditions ("Terms") govern your access to and use of our website and the purchase of products offered through our ecommerce platform.

By accessing this website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

JP Health Care Service is an ecommerce platform selling respiratory health equipment including:

  • CPAP machines
  • BiPAP machines
  • Oxygen concentrators
  • Respiratory masks and accessories
  • Tubing, filters, and related medical devices

All products are intended for lawful use and in accordance with applicable medical guidelines.

2. Medical Disclaimer

Our products are intended to support respiratory care as prescribed by a qualified healthcare professional.

  • We do not provide medical advice, diagnosis, or treatment.
  • Customers must consult a licensed physician before purchasing or using respiratory equipment.
  • Certain products may require a valid prescription before processing the order.

Information on this website is for informational purposes only and should not be considered medical advice.

3. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years of age.
  • You are legally capable of entering into a binding contract.
  • The information you provide is accurate and complete.

4. Product Information & Pricing

We strive to ensure that all product descriptions, specifications, pricing, and availability are accurate. However:

  • We reserve the right to correct errors or inaccuracies at any time.
  • Prices are subject to change without prior notice.
  • Product availability is subject to stock.

Product images are for representation purposes only and may vary slightly from the actual product.

5. Orders & Acceptance

  • Placing an order constitutes an offer to purchase.
  • We reserve the right to accept or reject any order at our discretion.
  • Orders may be cancelled if payment is not successfully processed.
  • Prescription verification may be required before dispatch.

An order confirmation email does not guarantee acceptance until the product is shipped.

6. Payment Terms

  • All payments must be completed before dispatch.
  • Payments are processed through secure third-party gateways.
  • We do not store sensitive payment information.
  • Orders will not be processed in case of payment failure.

7. Shipping & Delivery

  • Shipping timelines are estimates and may vary.
  • We are not liable for delays caused by courier partners or external factors.
  • Risk of loss transfers to the customer upon delivery.
  • Customers must provide accurate shipping details.

8. Returns, Refunds & Cancellations

Returns and refunds are governed by our separate Return & Refund Policy.

  • Opened or used respiratory masks, tubing, and accessories may not be eligible for return.
  • Refunds are processed after inspection of returned items.

9. Warranty

Certain products may include a manufacturer warranty. Warranty claims may require:

  • Original purchase invoice
  • Product serial number
  • Inspection by an authorized service center

We are not responsible for damages caused by misuse, improper installation, or unauthorized repairs.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Interfere with website security or operations
  • Upload malicious software or harmful content
  • Misrepresent medical requirements or prescriptions

Violation of these terms may result in account termination.

11. Intellectual Property

All website content including text, images, logos, product descriptions, and design is the property of JP Health Care Service and protected by intellectual property laws. Unauthorized reproduction or use is prohibited.

12. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.
  • Our total liability shall not exceed the purchase price of the product.

Customers are responsible for using products according to manufacturer instructions.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Kanpur.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page.

Continued use of the website constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

JP Health Care Service
Email: jphealthcareservice@gmail.com
Phone: 9838 568 886
Address: Infront of Regency Hospital, Sarvoday Nagar, Rawatpur, Kanpur, UP